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<title>xy motion issues-help please!!</title>
<description> I have a project I need to get done (of course). When I set up my handibot and did my xy zeroing, my machine stutters and won&amp;#039;t move smoothly towards the left on the x axis. I turned it off, etc. and it&amp;#039;s still doing it. At one time it would only move right even if I clicked on the left arrow button. Also had one time where it stuttered going to the front on the y axis. 
Is there any reset ability or an idea of what&amp;#039;s happening? Thanks! Robin</description><link>https://handibot.com/forum/read.php?2,1514,1514#msg-1514</link><lastBuildDate>Tue, 15 Sep 2026 14:15:40 -0400</lastBuildDate>
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<guid>https://handibot.com/forum/read.php?2,1514,1575#msg-1575</guid>
<title>Re: xy motion issues-help please!!</title><link>https://handibot.com/forum/read.php?2,1514,1575#msg-1575</link><description><![CDATA[ So happy to hear that Robin! Thanks for the update. Let me know if there&#039;s anything else that we can do.<br /><br />Brian]]></description>
<dc:creator>Brian Owen, ShopBot</dc:creator>
<category>Handibot Forum</category><pubDate>Tue, 31 May 2016 12:53:36 -0400</pubDate></item>
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<guid>https://handibot.com/forum/read.php?2,1514,1574#msg-1574</guid>
<title>Re: xy motion issues-help please!!</title><link>https://handibot.com/forum/read.php?2,1514,1574#msg-1574</link><description><![CDATA[ Update....it worked!! No more stuttering and I was able to cut the project like I have in the past. Thanks again for all your help! Robin]]></description>
<dc:creator>Vogt886</dc:creator>
<category>Handibot Forum</category><pubDate>Tue, 31 May 2016 09:11:31 -0400</pubDate></item>
<item>
<guid>https://handibot.com/forum/read.php?2,1514,1570#msg-1570</guid>
<title>Re: xy motion issues-help please!!</title><link>https://handibot.com/forum/read.php?2,1514,1570#msg-1570</link><description><![CDATA[ Robin,<br /><br />No problem at all--I&#039;m sorry that it&#039;s been taking so long to straighten out your problem. I&#039;ve been sharing all of this with tech support and the software team and it&#039;s sparked a good amount of effort into figuring out the conflict with windows 10 and how to avoid it in the future. Please do let me know how it goes and I&#039;ll be sure to keep you updated with anything new that I find!<br /><br />Brian]]></description>
<dc:creator>Brian Owen, ShopBot</dc:creator>
<category>Handibot Forum</category><pubDate>Mon, 30 May 2016 13:59:16 -0400</pubDate></item>
<item>
<guid>https://handibot.com/forum/read.php?2,1514,1569#msg-1569</guid>
<title>Re: xy motion issues-help please!!</title><link>https://handibot.com/forum/read.php?2,1514,1569#msg-1569</link><description><![CDATA[ Thanks for your patience Brian...I finally was able to delete, rebooted and successfully reinstalled the software back... I have made the changes on Windows and i&#039;ll give it a try in the shop as soon as I can...hopefully that will make the difference...I&#039;ll report back when I&#039;ve tried it. thanks again, Robin]]></description>
<dc:creator>Vogt886</dc:creator>
<category>Handibot Forum</category><pubDate>Mon, 30 May 2016 13:01:19 -0400</pubDate></item>
<item>
<guid>https://handibot.com/forum/read.php?2,1514,1568#msg-1568</guid>
<title>Re: xy motion issues-help please!!</title><link>https://handibot.com/forum/read.php?2,1514,1568#msg-1568</link><description><![CDATA[ Robin,<br /><br />You&#039;ll also find this document helpful: [<a href="https://www.dropbox.com/s/mi27cqrlufkpn45/Uninstall-Reinstall.docx?dl=0" target="_blank" rel="nofollow">www.dropbox.com</a>]<br /><br />It details how to cleanly uninstall SB3 to prepare your PC for a new install.]]></description>
<dc:creator>Brian Owen, ShopBot</dc:creator>
<category>Handibot Forum</category><pubDate>Mon, 30 May 2016 12:11:01 -0400</pubDate></item>
<item>
<guid>https://handibot.com/forum/read.php?2,1514,1567#msg-1567</guid>
<title>Re: xy motion issues-help please!!</title><link>https://handibot.com/forum/read.php?2,1514,1567#msg-1567</link><description><![CDATA[ Robin,<br /><br />It&#039;s also possible that your antivirus software is blocking the ability to update that .dll file. Would it be possible for you to turn the antivirus off temporarily until you&#039;ve completed the install?<br /><br />Brian]]></description>
<dc:creator>Brian Owen, ShopBot</dc:creator>
<category>Handibot Forum</category><pubDate>Mon, 30 May 2016 12:06:10 -0400</pubDate></item>
<item>
<guid>https://handibot.com/forum/read.php?2,1514,1566#msg-1566</guid>
<title>Re: xy motion issues-help please!!</title><link>https://handibot.com/forum/read.php?2,1514,1566#msg-1566</link><description><![CDATA[ The first hangup is the SB3.exe file that is denied...even as administrator...]]></description>
<dc:creator>Vogt886</dc:creator>
<category>Handibot Forum</category><pubDate>Mon, 30 May 2016 11:42:58 -0400</pubDate></item>
<item>
<guid>https://handibot.com/forum/read.php?2,1514,1565#msg-1565</guid>
<title>Re: xy motion issues-help please!!</title><link>https://handibot.com/forum/read.php?2,1514,1565#msg-1565</link><description><![CDATA[ No, tried as administrator and still stops there and won&#039;t allow...]]></description>
<dc:creator>Vogt886</dc:creator>
<category>Handibot Forum</category><pubDate>Mon, 30 May 2016 11:34:38 -0400</pubDate></item>
<item>
<guid>https://handibot.com/forum/read.php?2,1514,1564#msg-1564</guid>
<title>Re: xy motion issues-help please!!</title><link>https://handibot.com/forum/read.php?2,1514,1564#msg-1564</link><description><![CDATA[ Robin,<br /><br />That &quot;access denied&quot; message makes me think that you might need to be running the install as an Admin of your PC. If you right click on the install file and select &quot;run as administrator&quot; it should allow you to delete .dll files.<br /><br />Brian]]></description>
<dc:creator>Brian Owen, ShopBot</dc:creator>
<category>Handibot Forum</category><pubDate>Mon, 30 May 2016 10:34:01 -0400</pubDate></item>
<item>
<guid>https://handibot.com/forum/read.php?2,1514,1563#msg-1563</guid>
<title>Re: xy motion issues-help please!!</title><link>https://handibot.com/forum/read.php?2,1514,1563#msg-1563</link><description><![CDATA[ New day, new problems...I downloaded the latest version. When I installed it, there were 3 places it would not install, one was about 1/4 way in and said &#039;delete file failed&#039; access denied, next was programfiles(x86)\ShopBot\ShopBot3\Bin\UCAL32.DLL, and the last was ....Shopbot3\media\Switch0.wav<br /><br />I &#039;ignored&#039; these and it finished installing but it won&#039;t &#039;open&#039; shopbot either on my desktop or when I try to open a file through vcarvepro. So, I need help with figuring out how to now open the program.<br /><br />I was able to change some settings but for Windows 10 I didn&#039;t see a way to prevent updates without turning off my internet and antivirus software so not sure how that&#039;s going to work out. I would like to be able to open the program to see if the changes I made make a difference. Thanks, Robin]]></description>
<dc:creator>Vogt886</dc:creator>
<category>Handibot Forum</category><pubDate>Mon, 30 May 2016 09:48:50 -0400</pubDate></item>
<item>
<guid>https://handibot.com/forum/read.php?2,1514,1560#msg-1560</guid>
<title>Re: xy motion issues-help please!!</title><link>https://handibot.com/forum/read.php?2,1514,1560#msg-1560</link><description><![CDATA[ Robin,<br /><br />Any time you want to update--the latest version of SB3 will be posted under &quot;Current Software&quot; on this web-page: [<a href="http://www.shopbottools.com/mSupport/controlsoftware.htm" target="_blank" rel="nofollow">www.shopbottools.com</a>]<br /><br />Please let me know how it goes--I want to help get you back on your feet!<br /><br />Brian]]></description>
<dc:creator>Brian Owen, ShopBot</dc:creator>
<category>Handibot Forum</category><pubDate>Sun, 29 May 2016 10:01:39 -0400</pubDate></item>
<item>
<guid>https://handibot.com/forum/read.php?2,1514,1558#msg-1558</guid>
<title>Re: xy motion issues-help please!!</title><link>https://handibot.com/forum/read.php?2,1514,1558#msg-1558</link><description><![CDATA[ Okay, where do I find the &#039;latest&#039; version. I think I had to update mine in the past...]]></description>
<dc:creator>Vogt886</dc:creator>
<category>Handibot Forum</category><pubDate>Sun, 29 May 2016 09:46:44 -0400</pubDate></item>
<item>
<guid>https://handibot.com/forum/read.php?2,1514,1557#msg-1557</guid>
<title>Re: xy motion issues-help please!!</title><link>https://handibot.com/forum/read.php?2,1514,1557#msg-1557</link><description><![CDATA[ Robin,<br /><br />It appears I may have led you astray! I was talking with the software guys about this problem and it looks like we&#039;re figured out some of the settings in windows 10 that lead to communications interruptions in SB3. Take a look at this doc here: [<a href="https://www.dropbox.com/s/jx1qzzeou36rnv2/Windows%20Notes%20and%20Settings.pdf?dl=0" target="_blank" rel="nofollow">www.dropbox.com</a>]<br /><br />With this in hand--try reinstalling the latest control software and be sure to set the software up for handibot--(under the utilities menu&gt; &quot;reset defaul settings...&quot;) Sorry for the confusion, I was suggesting the older software based on how I&#039;d solved the problem in the past not knowing that we&#039;d come up with something better.<br /><br />Brian]]></description>
<dc:creator>Brian Owen, ShopBot</dc:creator>
<category>Handibot Forum</category><pubDate>Sun, 29 May 2016 09:06:57 -0400</pubDate></item>
<item>
<guid>https://handibot.com/forum/read.php?2,1514,1554#msg-1554</guid>
<title>Re: xy motion issues-help please!!</title><link>https://handibot.com/forum/read.php?2,1514,1554#msg-1554</link><description><![CDATA[ I installed the attached version of shopbot. Now, my handibot won&#039;t respond to anything in shopbot. It says it&#039;s present but not responding, try another port...did that, nothing. Also, I see there&#039;s no xy zeroing-do I do that on the pop up one like I do the z in this version? My input 4 was flashing too and it said to reset my stop button. Did that...then I would &#039;load&#039; the file and it would process but ask for me to load the file again...<br /><br />Is there something else on this version that has to be done? uggggh]]></description>
<dc:creator>Vogt886</dc:creator>
<category>Handibot Forum</category><pubDate>Sat, 28 May 2016 12:02:51 -0400</pubDate></item>
<item>
<guid>https://handibot.com/forum/read.php?2,1514,1552#msg-1552</guid>
<title>Re: xy motion issues-help please!!</title><link>https://handibot.com/forum/read.php?2,1514,1552#msg-1552</link><description><![CDATA[ Thanks Brian, I am hopeful this will fix it!! I double checked and it was Windows 10 I updated to. I just installed it on my computer and opened shopbot and it does look a bit different. Is there anything else I will need to do before a I try to cut a project? Thanks again, Robin]]></description>
<dc:creator>Vogt886</dc:creator>
<category>Handibot Forum</category><pubDate>Fri, 27 May 2016 17:46:56 -0400</pubDate></item>
<item>
<guid>https://handibot.com/forum/read.php?2,1514,1549#msg-1549</guid>
<title>Re: xy motion issues-help please!!</title><link>https://handibot.com/forum/read.php?2,1514,1549#msg-1549</link><description><![CDATA[ Robin,<br /><br />Don&#039;t give up! We&#039;ve found that an older version of the ShopBot Control software doesn&#039;t suffer from the windows 10 bug; we&#039;re still working to correct this in the next update but for now you can get the older version here: [<a href="http://www.shopbottools.com/files/Setup_sb3_6_46.exe" target="_blank" rel="nofollow">www.shopbottools.com</a>]<br /><br />It will look just slightly different but has no less functionality than what you&#039;re using now.<br /><br />I hope this helps and will keep watching the forum to see if there&#039;s anything else that I can do!<br /><br />Brian]]></description>
<dc:creator>Brian Owen, ShopBot</dc:creator>
<category>Handibot Forum</category><pubDate>Fri, 27 May 2016 15:15:05 -0400</pubDate></item>
<item>
<guid>https://handibot.com/forum/read.php?2,1514,1548#msg-1548</guid>
<title>Re: xy motion issues-help please!!</title><link>https://handibot.com/forum/read.php?2,1514,1548#msg-1548</link><description><![CDATA[ Brian, I&#039;m a mac user so I had to buy this computer when I bought the handibot. However, I know I did upgrade some stuff-not sure if it was windows 10...how can I tell if that&#039;s the issue? And, how do I &#039;fix&#039; it:-) I&#039;ve enjoyed doing it and have learned so much so I hate to give it up!!Thanks]]></description>
<dc:creator>Vogt886</dc:creator>
<category>Handibot Forum</category><pubDate>Fri, 27 May 2016 15:00:29 -0400</pubDate></item>
<item>
<guid>https://handibot.com/forum/read.php?2,1514,1547#msg-1547</guid>
<title>Re: xy motion issues-help please!!</title><link>https://handibot.com/forum/read.php?2,1514,1547#msg-1547</link><description><![CDATA[ Robin,<br /><br />Have you started working on a different computer lately? Or have you recently upgraded to Windows 10? I&#039;ve seen some customers with windows 10 computers have USB communication problems that cause the kind of stuttering that you&#039;re describing. Because it isn&#039;t binding up when you move it around with the power off--I think that the problem may not be mechanical.]]></description>
<dc:creator>Brian Owen, ShopBot</dc:creator>
<category>Handibot Forum</category><pubDate>Fri, 27 May 2016 13:36:56 -0400</pubDate></item>
<item>
<guid>https://handibot.com/forum/read.php?2,1514,1546#msg-1546</guid>
<title>Re: xy motion issues-help please!!</title><link>https://handibot.com/forum/read.php?2,1514,1546#msg-1546</link><description><![CDATA[ Brian, yes, I can move along the x and y axis easily with, like I said, just a little stuttering although still moves easily. I haven&#039;t done any major big things and can&#039;t think of anything that jammed or stopped my machine in the past. Z axis seems fine. Thanks!! Robin]]></description>
<dc:creator>Vogt886</dc:creator>
<category>Handibot Forum</category><pubDate>Thu, 26 May 2016 19:08:13 -0400</pubDate></item>
<item>
<guid>https://handibot.com/forum/read.php?2,1514,1545#msg-1545</guid>
<title>Re: xy motion issues-help please!!</title><link>https://handibot.com/forum/read.php?2,1514,1545#msg-1545</link><description><![CDATA[ Robin,<br /><br />Just wondering--although there was stuttering when you manually moved the X axis--was it easy to move it from side to side with the power off? There is naturally a little bit of stuttering when you back-drive the stepper motors. I&#039;m curious because it may help us figure out if your issue is with the motors or with your bearings.<br /><br />Brian]]></description>
<dc:creator>Brian Owen, ShopBot</dc:creator>
<category>Handibot Forum</category><pubDate>Wed, 25 May 2016 23:44:25 -0400</pubDate></item>
<item>
<guid>https://handibot.com/forum/read.php?2,1514,1543#msg-1543</guid>
<title>Re: xy motion issues-help please!!</title><link>https://handibot.com/forum/read.php?2,1514,1543#msg-1543</link><description><![CDATA[ Thank you Mark for your help. Robin]]></description>
<dc:creator>Vogt886</dc:creator>
<category>Handibot Forum</category><pubDate>Wed, 25 May 2016 19:21:55 -0400</pubDate></item>
<item>
<guid>https://handibot.com/forum/read.php?2,1514,1542#msg-1542</guid>
<title>Re: xy motion issues-help please!!</title><link>https://handibot.com/forum/read.php?2,1514,1542#msg-1542</link><description><![CDATA[ I&#039;m all out of ideas, even I have to call the shop sometimes....]]></description>
<dc:creator>Mark Evans</dc:creator>
<category>Handibot Forum</category><pubDate>Wed, 25 May 2016 18:32:48 -0400</pubDate></item>
<item>
<guid>https://handibot.com/forum/read.php?2,1514,1540#msg-1540</guid>
<title>Re: xy motion issues-help please!!</title><link>https://handibot.com/forum/read.php?2,1514,1540#msg-1540</link><description><![CDATA[ Okay, so I tackled the alignment today:-) Everything seems to be aligned okay, the screws were centered in the holes as they were pictured to be. I loosened all the nuts, checked and retightened them. I cleaned and lubed it. It is still &#039;stuttering&#039;. When I unplug and just manually move along the x axis, there is still some stuttering as well as on the y axis although not as much. Any other ideas:-( Thanks, Robin]]></description>
<dc:creator>Vogt886</dc:creator>
<category>Handibot Forum</category><pubDate>Wed, 25 May 2016 15:13:56 -0400</pubDate></item>
<item>
<guid>https://handibot.com/forum/read.php?2,1514,1539#msg-1539</guid>
<title>Re: xy motion issues-help please!!</title><link>https://handibot.com/forum/read.php?2,1514,1539#msg-1539</link><description><![CDATA[ Robin,<br />my opinion is that it never hurts to try different speeds to understand the problem better but anytime you have trouble air cutting you have something that needs to be rectified.]]></description>
<dc:creator>Mark Evans</dc:creator>
<category>Handibot Forum</category><pubDate>Tue, 24 May 2016 23:26:47 -0400</pubDate></item>
<item>
<guid>https://handibot.com/forum/read.php?2,1514,1533#msg-1533</guid>
<title>Re: xy motion issues-help please!!</title><link>https://handibot.com/forum/read.php?2,1514,1533#msg-1533</link><description><![CDATA[ Thanks Brian and Mark, in looking at this post from another one having issues, should I try to &#039;slow&#039; my speed before I align (recommended as a possible solution to that person)? It&#039;s during the zeroing that it&#039;s stuttering. Mainly going to the left on the y axis but once on the x axis. Z seems to be fine...once it &#039;stutters&#039;, when I click the left key, it goes to the right instead of left. I turn off the machine and it may or may not correct it.<br /><br />Before I try to align, being mechanically challenged, I want to be sure I do anything it might be otherwise so I don&#039;t mess it up. I am one who will try, with instructions to do it. I did find the instructions and may give it a try but wanted to be sure someone might not think it&#039;s something else. I did not try to &#039;cut&#039; anything, just was doing the zeroing...thanks, Robin]]></description>
<dc:creator>Vogt886</dc:creator>
<category>Handibot Forum</category><pubDate>Mon, 23 May 2016 20:21:30 -0400</pubDate></item>
<item>
<guid>https://handibot.com/forum/read.php?2,1514,1524#msg-1524</guid>
<title>Re: xy motion issues-help please!!</title><link>https://handibot.com/forum/read.php?2,1514,1524#msg-1524</link><description><![CDATA[ Robin,<br /><br />We&#039;re in the process of migrating all of the old docs to our new help page...in the meantime try this link which should point to our older docs: [<a href="http://shopbot.dozuki.com/c/HandiBot" target="_blank" rel="nofollow">shopbot.dozuki.com</a>]<br /><br />Brian]]></description>
<dc:creator>Brian Owen, ShopBot</dc:creator>
<category>Handibot Forum</category><pubDate>Sun, 22 May 2016 10:24:07 -0400</pubDate></item>
<item>
<guid>https://handibot.com/forum/read.php?2,1514,1523#msg-1523</guid>
<title>Re: xy motion issues-help please!!</title><link>https://handibot.com/forum/read.php?2,1514,1523#msg-1523</link><description><![CDATA[ [<a href="http://shopbot.dozuki.com/Guide/Drive+Mechanism+Alignment/27" target="_blank" rel="nofollow">shopbot.dozuki.com</a>]<br /><br />I think you are more mechanical than you make out, you&#039;ve made it this far...<br /><br />If you really aren&#039;t, maybe you can get a mechanical spouse or freind to help. If it was not for distance I&#039;d swing by and take a look in exchange for a look at what your doing /done.]]></description>
<dc:creator>Mark Evans</dc:creator>
<category>Handibot Forum</category><pubDate>Sun, 22 May 2016 10:23:25 -0400</pubDate></item>
<item>
<guid>https://handibot.com/forum/read.php?2,1514,1519#msg-1519</guid>
<title>Re: xy motion issues-help please!!</title><link>https://handibot.com/forum/read.php?2,1514,1519#msg-1519</link><description><![CDATA[ Thanks Mark, can you be more specific where I can find the info? I looked under support and did a &#039;search&#039; for aligning but didn&#039;t come up with anything. I know very little about &#039;tools&#039; so I am going to need some very specific instructions:-) Robin]]></description>
<dc:creator>Vogt886</dc:creator>
<category>Handibot Forum</category><pubDate>Sun, 22 May 2016 09:49:15 -0400</pubDate></item>
<item>
<guid>https://handibot.com/forum/read.php?2,1514,1517#msg-1517</guid>
<title>Re: xy motion issues-help please!!</title><link>https://handibot.com/forum/read.php?2,1514,1517#msg-1517</link><description><![CDATA[ Sounds like the machines out of alignment, there&#039;s a procedure for doing the alignment on the main website under support. If this doesn&#039;t fix it either your linear bearings are binding or your backlash is binding. You can determine which by disconnecting the drive and seeing if it&#039;s slides easily, if it does slide easily then it&#039;s your backlash, you need to clean and Lube your backlash. If sliding is still hard with the drive disconnected then it&#039;s your linear bearings or something I can&#039;t see from here is binding.]]></description>
<dc:creator>Mark Evans</dc:creator>
<category>Handibot Forum</category><pubDate>Sat, 21 May 2016 17:20:07 -0400</pubDate></item>
<item>
<guid>https://handibot.com/forum/read.php?2,1514,1514#msg-1514</guid>
<title>xy motion issues-help please!!</title><link>https://handibot.com/forum/read.php?2,1514,1514#msg-1514</link><description><![CDATA[ I have a project I need to get done (of course). When I set up my handibot and did my xy zeroing, my machine stutters and won&#039;t move smoothly towards the left on the x axis. I turned it off, etc. and it&#039;s still doing it. At one time it would only move right even if I clicked on the left arrow button. Also had one time where it stuttered going to the front on the y axis.<br />Is there any reset ability or an idea of what&#039;s happening? Thanks! Robin]]></description>
<dc:creator>Vogt886</dc:creator>
<category>Handibot Forum</category><pubDate>Sat, 21 May 2016 12:06:18 -0400</pubDate></item>
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