Hi all,
have a look at this, should answer our questions:
Charlie Pullen (Vectric Ltd.)
Jul 26, 08:27 WEST
Hello Warren.
Many thanks for your inquiry.
I'm afraid that all Shopbot versions of the software are actually supplied and managed by Shopbot themselves.
Customer with only the Shopbot version of the software do not have account on the customer portal and need to contact shopbot for upgrade options.
If you wish to upgrade, please contact Frank at ShopBot Tools (frank@shopbottools.com ).
He will be able to arrange the upgrade for you.
I hope that this helps, but if you have any further questions, please let me know.
Best Regards
Charlotte
Vectric Support
Vectric Ltd | Precision House| 2 Arden Road
Alcester | Warwickshire | B49 6HN | United Kingdom
Warren Whittle
Jul 26, 02:47 WEST
I am a licenced user of V Carve Pro 8.5 ShopBot Edition since Nov 2016,
but when I try to enter your V&Co portal you people have no record of
me. Then when I attempt to open an account, the link fails. I am trying
to obtain my upgrade to v9, but getting frustrated by this nonsense.
What should I do?
Please advise,
Warren Whittle
Cannons Creek, Australia