Hi there, folks. It sounds like it may be some mechanical binding. As always, feel free to call into our Tech Support team (888-680-4466) if need be. In the meantime, try this: Please turn the power off and move it by hand through those areas. If the issue still persists, please feel free to call ShopBot for help.by Admin1 - Handibot Forum
Hi Lacer, We're sorry you're having a bit of trouble. Try to disable any anti-virus/security software before installing. Also, make sure the User Account Control Settings in Windows are set to ‘Never Notify’. Try those two things and let us know how it goes. -admin@Handibot.comby Admin1 - Handibot Forum