Hi I have the same problem as John. I bought my Handibot over a year ago but for health reasons I haven't managed to get to it until now. I have the software up and running and done the initial videos but I don't have the clip art. My info like user name and license code was printed and shipped to me. I don't remember how I downloaded the software but the webpage on setup.exe whby Johan Eklund - Handibot Forum