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Y traveler holder broke

Posted by tim_jackins 
Y traveler holder broke
February 06, 2019 03:41PM
The "Y traveler holder" (I'm not sure what it's called check the attachment) on my Handibot broke. I started modeling a new but I can't the thread just right. Does Handibot sell these?

If so where can I order a new one?
If not does anyone have info about fabricating the thread?

Thanks in advance!
open | download - 20190206_153254.jpg (576.5 KB)
Re: Y traveler holder broke
February 07, 2019 01:21AM
That is an anti-backlash something-something. Yes, they will sell you one. I've always found that the best way to get things like this going with them is to make a voice phone call to them. They will probably want to move to an email from there so you can provide that photo.

Anyway, I have found their customer service to be second to none and they will get you fixed up.
Re: Y traveler holder broke
February 15, 2019 09:39AM
Thanks for the insight! I'll give them a call. Would happen to know of a number for handibot? I can't find an about us page, do I call shop bot?
Re: Y traveler holder broke
February 15, 2019 01:46PM
Hey! yes, you can just call shopbot. I saw an email come through tech support today about this--might that have been you?
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