everything went smooth until i go to open the Shop Bot control software where it pops up a yellow " locating tool" dialogue box and then defaults to preview mode.
i must be having a usb install issue. how should i proceed to fix this?
Get a cheap MS Windows 7 or 8 machine. I am not trying to be trite. Microsoft no longer supports Windows XP. I used to do IT. I no longer do IT as it keeps changing every few years. As I recall, USB was new to Windows XP and it may not be compatible. I could be totally wrong. Maybe someone else has a system similar to yours and they can be more helpful.